๐Ÿ›ก๏ธ Anti-fraud safety guide

โ€”โ€”While getting closer emotionally, you must also protect yourself

In online friendships and relationships, sincerity is the bridge that connects people, while safety is the bottom line for protecting relationships. SydLove is committed to creating an authentic, safe, and secure environment for every member, but we also recommend that you enhance your awareness of fraud prevention and maintain a clear understanding of your actions.

๐Ÿšจ Common fraud risk tips

1. Requesting WeChat or contact information too early <br data-start="263" data-end="266">Some people will try to bypass the platform and quickly obtain your WeChat, phone number, or social media account to evade platform review and oversight. Please be vigilant if you encounter such situations.

2. Fabricating an emergency situation to borrow money <br data-start="337" data-end="340">It is a common emotional scam routine to ask you to transfer money or provide financial support under the pretext of "sick parents", "lost wallet", "visa problems", etc.

3. Over-packaging of identity information <br data-start="405" data-end="408">If the other party claims to be a rich second-generation, an overseas returnee elite, or a high-income professional, but always refuses to conduct video, offline meetings or identity verification, it is very likely that there is false information.

4. Guide participation in investment/gambling and other "projects"
Under the pretext of "wanting to help you manage your finances" or "starting a business together as a couple", scammers trick you into participating in fake investment, foreign exchange, and gambling platforms. This has been a very common scam in recent years.

๐Ÿ” Self-protection tips

  • Always communicate through the platform : In the early stages, try to contact through the official channels of the XiAi platform, so that the platform can intervene and handle any problems.

  • Never transfer money to someone you have never met : No matter how good the relationship is, as long as there is no offline trust relationship, please firmly refuse any financial transactions.

  • Conduct real-person verification as soon as possible : We support and encourage users to participate in offline activities or video verification to prevent the other party from disguising themselves with fake photos for a long time.

  • Protect your personal information : Do not disclose sensitive information such as address, financial status, bank account, etc. too early in the initial stage.

๐Ÿง‘๐Ÿ’ผ What protection have we provided for you?

  • Each member must pass manual review and identity verification

  • All chat records are stored in the platform's protected database

  • If suspicious behavior is found, the platform can immediately suspend the account and investigate

  • Provide one-on-one consulting assistance to help you judge whether the person you are dating is reliable

๐Ÿ“ฎ Report suspicious behavior

If you encounter any suspected fraud, harassment or inappropriate behavior, please contact us immediately through the following means:
๐Ÿ“ฉ Email: support@sydlove.au
๐Ÿ’ฌ WeChat Customer Service: hive-group
๐Ÿ“ž Tel: (+61) 400 000 000

We will intervene as soon as possible and protect your privacy from being leaked.

โค๏ธ Finally, remember:

Love should not be based on anxiety, stress or money.
The more someone urges you to "trust quickly", the more worthwhile it is to slow down and observe more.
Let us work together to protect our emotions with rationality, and keep our sincere relationships from being polluted by lies.